The policy
Every FlipMic purchase can be refunded in full within 30 days of the purchase date. You don’t have to give a reason — though if something didn’t work, telling us helps us fix it for the next person.
How to request one
- Email hello@flipmic.com. Any subject works; “refund” gets it handled fastest.
- Help us find the purchase. Include the email address you used at checkout, and if you have it, the receipt number from your Stripe receipt email. Either is usually enough on its own.
What happens next
We issue the refund through Stripe to your original payment method. Once issued, how quickly it appears depends on your bank or card issuer — typically within 5–10 business days. You’ll get a confirmation email when the refund is issued.
Limits
- Requests must be made within 30 days of the purchase date.
- Refunds are issued to the original payment method only.
- One refund per purchase.